Threadura (“we,” “our,” or “us”) operates threadura.com. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

When you place an order or interact with our website, we may collect:

  • Your name, email address, phone number and delivery address
  • Payment information (bank transfer confirmations — we do not store card details)
  • Order history and preferences
  • Device and browser information for analytics purposes

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Send order confirmations and tracking updates via SMS or WhatsApp
  • Respond to your customer service queries
  • Improve our website and shopping experience
  • Send promotional updates (only if you have opted in)

We do not sell, rent or share your personal information with third parties for marketing purposes.

3. Information Sharing

We share your delivery information (name, address, phone number) with M&P Courier solely for the purpose of delivering your order. We do not share your data with any other third party without your consent, except where required by law.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse or disclosure. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though this may affect some website functionality.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at: info@threadura.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Threadura | info@threadura.com | threadura.com